Privacy Policy

Dogtor Health ("we," "our," or "us") operates a pet health schedule management application for iOS and Android devices. This Privacy Policy describes how we collect, use, and share information about you and your pets when you use our services.

By using Dogtor Health, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information to provide and improve our services:

We use the information we collect for the following purposes:

• Generate Personalized Health Schedules: We use your pet's information, location, and lifestyle data to create customized health schedules based on current veterinary guidelines and best practices.
• Store User Data Securely: Your data is stored securely in Firebase Firestore database to maintain your pet's health records and schedules.
• Store Pet Photos: Pet photos are securely stored in AWS S3 for display within the application.
• Provide Location-Aware Recommendations: We use your location information to provide region-specific health recommendations and veterinary guidance tailored to your geographic area.
• Send Local Notifications: We send push notifications to remind you of scheduled health actions, such as vaccinations and deworming treatments.
• Improve Our Services: We analyze aggregated, anonymized data to improve our algorithms and provide better health recommendations.

We use the following third-party services to provide and improve our application. Each service has its own privacy policy, and we encourage you to review them:

We do not sell your data. We are committed to protecting your privacy and do not sell, rent, or trade your personal information or pet data to third parties for marketing purposes.

We only share your data in the following circumstances:

• Service Providers: We share data with third-party service providers (Firebase, Google, AWS, OpenAI) that are necessary for the app's functionality. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

You have the following rights regarding your personal information:

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using HTTPS/TLS protocols.
• Secure Authentication: We use Firebase Authentication with industry-standard security practices, including secure password hashing and OAuth 2.0 for Google Sign-In.
• Encrypted Storage: Firebase Firestore provides encryption at rest for all stored data. AWS S3 uses server-side encryption for all stored photos.
• Access Controls: We implement strict access controls to ensure that only authorized personnel can access user data, and only when necessary for providing support or maintaining the service.
• Regular Security Audits: We regularly review and update our security practices to address emerging threats and vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to using commercially reasonable means to protect your data.

We retain your personal information and pet data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain certain information by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our systems.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, including:

• Standard contractual clauses approved by relevant data protection authorities
• Compliance with applicable data protection laws and regulations
• Working only with service providers that maintain adequate data protection standards

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you a notification through the app or via email for significant changes

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. For GDPR-related requests, we will respond within one month as required by law.